Refund policy

Thank you for shopping at Anthony Romello. We want you to be completely satisfied with your purchase, and we understand that sometimes returns and refunds may be necessary. This Refund Policy outlines the terms and conditions for requesting a refund.

Eligibility for Refunds

  • We accept refund requests within 30 days from the date of purchase. To be eligible for a refund, the item must be in its original condition, unworn, unwashed, and with all tags attached.

Non-Refundable Items

  • Certain items are not eligible for a refund, including:
    • Items marked as final sale or clearance.
    • Personalized or customized items.
    • Gift cards.

Return Process

  • To initiate a return and request a refund, please contact our customer support team within the 30-day refund period. You will be provided with instructions on how to return the item. Please note that the customer is responsible for the return shipping costs unless the return is due to our error or a defective product.

Refund Processing

  • Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to the original payment method within a reasonable timeframe. Please note that shipping fees and any applicable taxes are non-refundable.

Exchange Policy

  • If you wish to exchange an item for a different size or color, please contact our customer support team. We will assist you with the exchange process, subject to availability.

Damaged or Defective Items

  • In the event that you receive a damaged or defective item, please contact our customer support team immediately. We will resolve the issue by providing a replacement or issuing a refund, based on your preference.

Please note that this refund policy applies only to purchases made directly from Anthony Romello. If you purchased our products through a third-party retailer, please refer to their respective refund policies.

If you have any further questions or need assistance with your refund request, please don't hesitate to contact our customer support team. We are here to help!